Fluid Mask - Support
Everybody needs a little help sometimes. Whether you are an existing user and have questions on how to use Fluid Mask features, or you need assistance with your Fluid Mask order, or if there is a technical question we can help you with...just give us a shout!
General Enquiries & Technical Support
Our Help Manual, Knowledgebase and Online Tutorials are there to guide you in the right direction.
- The Help Manual explains features and functionalities of Fluid Mask 3
- The Knowledge Base contains answers to common problems and queries
- Our Online Tutorials provide an accessible how to with tips and tricks
However, if you still don't have the answers you need, you can get in touch with us through our Vertus Support Portal or email our support team.
The Vertus Support Portal allows you and us to track your support tickets (and beta test reports) more easily. Here are some of the benefits:
- You can get in touch with our team through the "Submit a ticket" function. This makes sure that inquiries/questions/feedback reach us in a structures form and with all the information we need. All that makes us faster!
- You can view tickets online including their status, comments, replies, additional info etc.
- You can update, close or re-open tickets
- You can browse the knowledge base and find downloads
The Vertus Support Team operate Monday-Friday between 9 am and 6 pm EST, and are available to answer your questions. We will answer your email as soon as possible, typically with a next business day response.
Fluid Mask - Sales
For sales enquiries and information about purchasing Fluid Mask, please email sales@vertustech.com.If you would like specific information about becomeing a reseller of any of the Vertus products, email resellers@vertustech.com.
If you are already a varified Vertus Partner email us here or contact your Vertus Deligate directly.
